boosts technicians’ knowledge with online technical library

Rotating electrics remanufacturer Autoelectro has urged technicians to improve their knowledge of fitting starters and alternators, thanks to its free online technical hub.

The specialist, who is celebrating 30 years of trading throughout 2016, offers a variety of useful online tools and services, designed to help technicians diagnose correctly, as well as refining their product information and providing them with handy fitting tips.

The Yorkshire-based company argued accurate diagnosis is becoming increasingly-difficult to conclude and support is tough to obtain, thanks to more complicated vehicle installations.

Autoelectro hopes its timely interception will help eradicate faults and avoid unnecessary warranty returns.

The remanufacturer’s website offers a library of essential information, which can be accessed by signing up free-of-charge and only takes a few moments. So far, over 700 individuals have subscribed.

Once completed, users can search specifically for manufacturer and model, as well engine size, year, fuel type and part type.

The thorough search criteria enable users to find exactly what they require. Additionally, a live chat facility is open for those that want that immediate one-to-one personal contact. This might be appropriate, as the library is being updated regularly.

On the other end of the conversation is a technical professional, who will be able to assist with enquiries immediately. Furthermore, a question can also be sent to [email protected].

Autoelectro has advised technicians to sign-up to this invaluable source of information as soon as possible to resolve any starting or charging problems – in line with the company’s ‘Fit & Forget’ motto.

UK Sales Manager, Nick Hood, said: “Technical access is incredibly important in an era where vehicles are becoming increasingly complicated and technicians need as much support as we can give them and they expect of us.

“That’s why our technical hub is an invaluable resource. The technical bulletins will continue to be uploaded and updated, thanks to our excellent technical team. Our customer service is pivotal to ensure our garage customers continue to place confidence in us and, perhaps more importantly, their motor factor.”