Technical Support Via the GatesTechZone

Kalli Sanghera, director of Wolverhampton-based Central Auto Parts, joined Gates at the GroupAuto & UAN Show in Liverpool as the supplier launched a campaign to raise awareness about the extensive range of online technical support available to garage mechanics from GatesTechZone (www.gatestechzone.com).

Its expanding library of online information features technical information designed to take the pressure off motor factors by helping installers to resolve problems that might occur both in workshops and vehicle rescue situations.

Installers who sign-up to a free tech tip emailing service will receive automatic technical updates as and when new Tech Tips from Gates become available. These could contain information that relates to changes in component design, amendments to manufacturers’ recommended installation procedures and often highlight some of the common installer errors that are causing premature drive system failures in other workshops. 

At its launch in 2014, GatesTechZone established a digital benchmark for the provision of technical data for vehicle repair specialists in the automotive aftermarket. It is now the leading 24-hour online automotive technical data resource for vehicle repair professionals, providing guidelines that help with component installation, data to assist with the diagnoses of problems with automotive systems, technical tips that encourage more efficient workshop practices, as well as access to the Gates online automotive catalogue. 

As an additional bonus, free and unlimited access to the site, which also provides a gateway to the products, tools and accessories that comprise the Gates product range, will never include emails about sales and marketing promotions.